About Heritage

Our Story

Heritage was built by Heritage to give businesses an all-in-one platform that goes far beyond a traditional payment gateway. From the start, the vision was a single source for billing, sales tracking, customer engagement, and payment processing.

Built on Heritage's robust processing infrastructure — running on both Heritage and Heritage networks — Heritage handles every payment scenario: in-store, ecommerce, mobile, phone, mail, ACH, recurring billing, and B2B Level II/III interchange optimization.

Today, Heritage serves over 330,000 members across retail, restaurant, healthcare, hospitality, and professional services — helping every business manage their full revenue cycle with speed, control, and clarity.

Our Mission

To give every business — regardless of size or industry — a single, tailored payments ecosystem that manages billing, sales tracking, customer engagement, and payment acceptance from one source.

Our Vision

To be the most trusted payments ecosystem for SMBs, enabling merchants to focus on growth rather than juggling multiple disconnected tools and platforms.

Our Values

Innovation, Simplicity, and Merchant Success drive everything we build. Every feature — from Next-Day Funding to Level II/III optimization — is designed to help merchants grow more profitably.

Meet the Heritage Team

Our team of payments specialists, engineers, and support professionals is dedicated to making payment acceptance simple, secure, and accessible for every merchant.

Sarah Mitchell

Chief Executive Officer

Sarah brings over 20 years of payments industry experience and leads Heritage's product strategy. Under her leadership, the platform expanded from a simple gateway to a full payments ecosystem serving 330,000+ merchants across the US.

Jennifer Rodriguez

Chief Financial Officer

Jennifer oversees Heritage's financial operations and partnership strategy. Her expertise ensures Heritage is offered competitively through ISO agents and direct channels, with transparent pricing and no surprise fees.

Michael Chen

Chief Technology Officer

Michael leads Heritage's engineering team, specializing in the Heritage infrastructure, tokenization, REST API development, and the Marketplace app ecosystem that lets merchants customize their platform.

Amanda Peterson

Director of Merchant Success

Amanda ensures every merchant gets up and running quickly and stays supported long-term. Her team handles onboarding, training, and the 24/7 Heritage user support line.

David Thompson

Head of Security & Compliance

David oversees PCI-DSS certification, token vault validation, AVS/CVV controls, and 3-D Secure 2.0 implementation across all Heritage environments. His work ensures Heritage maintains compliance with Heritage Bank standards.

Why Choose Heritage

PCI-DSS Compliant

Validated token vault, AVS/CVV, velocity rules, and 3-D Secure 2.0 — full PCI compliance built in.

Any Device, Anywhere

Browser-based dashboard plus iOS and Android mobile app — process payments from any device, any location.

330,000+ Merchants

Trusted by businesses across medical, retail, hospitality, and service industries globally.

Heritage Powered

Built on one of the world's largest payment gateway platforms with 130M+ transactions processed.